Frequently Asked Questions

FAQs

Licensed Moneylender FAQ: Straight Answers Before You Borrow

Every question below is one real borrowers ask, answered the way we would answer it across the table. If yours is not here, walk in or message us. Asking costs nothing.

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Safety and Legitimacy

Licensed. We are on the Ministry of Law registry, licence 20/2026, and you can check our name, number and address yourself before you contact us. A loan shark harasses you, holds your NRIC, and hides the terms. We do none of that. It is against the law.

Open the Ministry of Law’s list of licensed moneylenders at rom.mlaw.gov.sg and match three things: name, licence number, and address. Then visit the office. Our verification guide walks through the whole one-minute check.

No. Harassment, threats, and intimidating calls to family are illegal for every lender in Singapore. If anyone does this to you, licensed or not, report it to the Registry of Moneylenders or the police. From us, you will never see it.

Never. Holding a borrower’s NRIC is illegal. We verify your identity and return everything.

No. Licensed moneylenders cannot advertise through SMS, chat messages or social media. An unsolicited loan message is illegal advertising by definition. Delete it.

Singpass is the government’s own login, the same one you use for CPF and IRAS. It lets us see your verified income safely so we can tell you what you qualify for. We never see your password, and we will never ask for it. If you prefer not to use Singpass, message or call us and we will help you another way.

Costs, Interest and Fees

The most any licensed moneylender can charge is 4% a month, under Ministry of Law regulations, computed on the balance you still owe. Your rate is set after we assess your application.

One admin fee of up to 10% of the loan, deducted upfront, disclosed before you sign. If a payment is late: a late fee of up to $60 that month, and late interest only on the overdue amount. Nothing else exists in law, so nothing else appears in your contract.

No. By law, everything you ever pay in interest and fees combined can never exceed the amount you borrowed. That ceiling is absolute.

No. Early repayment is welcome and saves you interest, because interest runs on the remaining balance.

The calculator estimates at the legal maximum so you see the worst case first. Your actual offer is confirmed after assessment and written in the contract.

Applying and Eligibility

Anyone at least 18, a Singaporean, PR, or foreigner with a valid work pass, with regular provable income, and not an undischarged bankrupt. Full details and the borrowing caps are on our eligibility page.

By law, across all licensed lenders combined: up to $3,000 if you earn under $20,000 a year, up to six times your monthly income above that. Foreigners have their own tiers, starting from $500 under $10,000 a year.

Singaporeans and PRs: NRIC, proof of residence, recent 3 months of payslips and CPF history, or 2 years of tax assessment if self-employed. Foreigners: passport, valid work pass, proof of residence, 3 months of payslips and bank statements. Singpass MyInfo replaces most of this.

As fast as 30 minutes from when you sit down with us, approved and paid in the same visit, for straightforward applications with documents ready. Complicated cases take longer, and we tell you which you are within minutes.

We check the Moneylenders Credit Bureau, so your record matters, but a bank rejection does not automatically mean no here. See our bad credit loan page for how that actually works.

Possibly, inside your legal cap across all lenders. Declare it upfront. It is in the MLCB record we check anyway, and honesty speeds everything up.

Repayment

PayNow to our UEN 201729436N, bank transfer, or cash at our office. Full instructions come with your contract.

The law allows a late fee of up to $60 that month and late interest only on the overdue amount, not the whole loan. The better path: tell us before the date. We would far rather work out a way through with you than let it grow.

Talk to us. Repayment dates are set around your salary when the loan is signed, and if your pay cycle changes, come in before a date is missed, not after.

Written confirmation of settlement. We provide it, and you keep it. It is your proof the chapter is closed.

EZ FAqs
EZ FAqs

Questions answered from a page are a start.

Questions answered across a table, in English or Chinese, with your actual numbers, are better. Walk in six days a week and ask before you borrow a single dollar.

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