Privacy Policy

What Information Do We Collect?

When you contact us, submit an enquiry or apply for our services, we may collect information such as:

• your name, email address, telephone number and residential address;
• identification, nationality and employment information;
• income, financial and loan application information;
• information provided through Singpass Myinfo, where authorised by you; and
• information submitted through our website, email, telephone calls or in-person communications.

How Do We Use Your Information?

We may use your personal data to:

• respond to your enquiries and requests;
• assess and process loan applications;
• verify your identity and eligibility;
• provide customer service and account-related support;
• send service updates relating to your enquiry or application;
• improve our website, services and customer experience; and
• comply with legal, regulatory and licensing requirements.

How Do We Protect Your Personal Data?

We maintain reasonable administrative, physical and technical safeguards to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, loss or disposal.

Do We Use Cookies?

Yes. Our website may use cookies and similar technologies to support website functions, remember preferences, understand website traffic and improve the user experience. You may change your browser settings to block or delete cookies, although some website features may not function properly as a result.

Do We Disclose Personal Data to Other Parties?

We do not sell or trade your personal data. We may disclose personal data to authorised service providers, professional advisers, regulators, government agencies or other relevant parties where necessary to provide our services, operate our business, protect our legal rights, or comply with applicable laws and regulations.

Service providers handling personal data on our behalf are required to protect the information and use it only for the agreed purposes.

Your Consent

By providing your personal data to us, you consent to its collection, use and disclosure for the purposes stated in this Privacy Policy, unless otherwise permitted or required by law.

You may withdraw your consent by contacting us. Please note that withdrawing consent may affect our ability to process your application or provide certain services. Withdrawal will not affect personal data already processed with valid consent or information that we are required to retain by law.

Data Retention, Access and Correction

We retain personal data only for as long as it is reasonably required for business, legal or regulatory purposes. Subject to the PDPA, you may contact us to request access to, or correction of, personal data held by us.

Age Requirement

Our loan services are intended for persons aged 18 years and above. We do not knowingly invite persons below 18 years of age to submit a loan application through this website.

Online Privacy Policy

This Privacy Policy applies to personal data collected through our website and other interactions with EZ Pte Ltd, including telephone, email and in-person communications.

Terms and Conditions

Please also review our Terms and Conditions, which explain the rules, disclaimers and limitations governing the use of this website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, practices or legal and regulatory requirements. Any updated version will be published on this page with a revised date.

Contacting Us

If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us: